McDonalds Had To Close?
Well not all of them but the one I went to this morning did. This morning I realized that our dependence on technology may be out of control.
On my way into the office, I decided to make a stop at my local McD's and grab a sausage biscuit, minus egg of course due to my allergy to eggs (but that's a different story). Anyway, I sat in the drive through waiting for someone to speak to me from the little brown post but
no one ever came. I waited, what I considered a significant amount of time (about a minute) and decided to drive up to the window to see what the highly trained McStaff was engaged in. They were all huddled together behind the counter looking at the register with a "what do we do" look on their faces.Just then, they all raised their heads in relief and noticed that I was parked outside the magic food window staring in at them. One of the employees came and opened the window. I said "no one would talk to me at the post." She replied, "yes I know, we have been closed for the last couple of hours. Our computers went down."
Me (in astonishment) - "Your computers went down so you had to cease business operation until you could restart them?
Her (indignant) - "Yup"
Fortunately I was able to place my order as the system had just been returned to normal
Instead of serving customers and WRITING down the order and either giving the paper to the cooks OR just hollering at the meat jockeys, cafe style, they chose to shut the entire place down. Maybe there is some kind of McPolicy that I don't know about or some protocol that dictates that they shut down. God forbid you have to add the total of the check with out the use of a calculator or a cash register. There are plenty of restaurants that still use the paper, handwritten checks out there. Granted, not many, but they do exist.
I am not to sure what to make of all this. Today I witnessed 2 things. Dependence on technology and the younger generation's inability to adapt to anything other outside the strict confines of their current skill set.
Where are we headed in the future? Are we doomed? Your thoughts?
Labels: computers, jobs, technology
 














 








